Help with the X17 Video app for iPhone and iPad.
Questions, problems or feedback about the app: [email protected]
We read everything and usually reply within one business day.
Most playback problems are network related — try switching between Wi-Fi and cellular, then pull down on the feed to refresh. If one specific clip still fails, email us the celebrity name and the headline and we'll look at that video directly.
Pull down on the feed to refresh. New video is filed throughout the day, so the list changes often. If it stays empty, check your connection and reopen the app.
Tap the search field at the bottom of the feed and type a name. Search covers the full archive, not just recent posts, so older clips appear too.
X17 Video is free and supported by ads. On first launch you'll be asked about tracking and, in some regions, about ad personalization. You can decline and still use everything in the app — you'll simply see less relevant ads. Full detail is in our privacy policy.
iOS 16 or later, on iPhone or iPad. No account and no subscription.
To license X17 content or for media enquiries, visit x17agency.com.